Authors: Zapevalova O. V., Baburin V. V.
Citation: Zapevalova O. V., Baburin V. V. Prevention of Conflicts among Service Staff. Psychopedagogy in Law Enforcement. No 2(73). 2018. Pp. 30–34. DOI: 10.24411/1999-6241-2018-12005.
Для цитирования: Запевалова О. В., Бабурин В. В. Профилактика конфликтных ситуаций в служебном коллективе // Психопедагогика в правоохранительных органах. 2018. № 2(73). С. 30–34. DOI: 10.24411/1999-6241-2018-12005.
Download article: Prevention of Conflicts among Service Staff
Abstract
Under study are different styles of behaviour in conflicts, conflict prevention methods and the role of chief police officers in resolving conflicts. A poll involved 126 Law enforcement officers (trainees of professional training faculty). It was determined that 107 officers (84,9 %) identified the only appropriate style for themselves in conflict situations. 51 respondents (47,6 %) preferred a style of cooperation, for 19 respondents (17,9 %) it is the style of avoidance, 13 respondents (12,1%) chose the style of compromise, priority for 12 respondents (11,2 %) is the style of competitiveness, 12 respondents (11,2 %) choose the style of adjustment.
Keywords: conflict, interpersonal conflicts, conflict resolution, styles of behaviour in conflicts, role of manager in conflict prevention.
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Submitted: 19.11.2017