Authors: Chernysheva E. V.
Ciattion: Chernysheva E. V. The Officers’ Constructive Behaviour in Hostage-Taking Situations. Psychopedagogy in Law Enforcement. Vol. 24, No 3(78). 2019. Pp. 255–262. DOI: 10. 24411/1999-6241-2019-13002
Для цитирования: Чернышева Е. В. Конструктивное поведение сотрудников в ситуациях захвата заложников // Психопедагогика в правоохранительных органах. 2019. Т. 24, № 3(78). С. 255–262. DOI: 10. 24411/1999-6241-2019-13002
Download article: The Officers’ Constructive Behaviour in Hostage-Taking Situations
Abstract
Introduction. The article deals with the problem of negotiations with criminals who took hostages and the issues related to its psychological maintenance in law enforcement agencies. The paper aims to reveal significant elements of law enforcement officers’ constructive behavior important for the results of the negotiations with criminals who took hostages. Materials and Methods. By means of psychodiagnostic methods of studying personal features and specially prepared questionnaire «Features of Behaviour and Interaction in Stressful Situations» the author managed to analyze the data of various groups of learners majoring in “Police Officer” profile and law enforcement officers with regard to the peculiarities of their professional activity, age and length of service. Mathematical statistics was applied to make the data qualitative and quantitative analysis. Results and Discussions. Successful negotiations depend on the level of preparation, life and professional experience, personal characteristics of negotiators. Factor analysis enabled the author to identify seven complex socio-psychological components that affect the constructive or destructive outcome of negotiations with criminals in situations of hostage-taking: destructive individual characteristics, emotional behavioural rigidity, socio-creative activity, manipulative experience, unsophisticated professional experience, rational practicality, variable assessment of the situation. It is revealed that the constructive outcome of negotiations with criminals is influenced by social and creative activity, ability to manipulate, practicality, variable behaviour. Conclusions. Constructive negotiations depend on professional practical training. The author identifies seven socio-psychological factors which influence the outcomes of negotiations in hostage-taking situations. To conduct negotiations it is necessary to prepare a special group of negotiators with different professionally important qualities.
Main Provisions:
- To conduct negotiations with criminals effectively it is necessary to professionally train a group of negotiators considering the following socio-psychological factors: individual destructive features lead to negative outcomes; emotional behavioural rigidity is related to inability of predicting the consequences of negotiations; social creative activity makes it possible to find an unusual solution of the situation; manipulative experience promotes correct decisions; unsophisticated professional experience hinders comprehension of the situation; rational practice facilitates reasonable behaviour; variable assessment of the situation helps to notice the least changes in interpersonal relations during the negotiation.
- It is quite rare that one person has constructive socio-psychological factors in communicating with criminals in the situation of taking hostages, therefore, a special group consisting of specialists with different professional qualities is to conduct negotiations.
Table 1. Graphology Parameters of Handwriting under Analysis
Table 2. Examples of Responses to the Questionnaire
Table 3. Coefficients of Correlation of Rates of Negotiation Tactics and Perso) Note: only significant correlation coefficients are mentioned
Table 4. Factor 1 «Destructive Individual Features»)nal Qualities
Table 5. Factor 2 «Emotional Behavioural Rigidity»
Table 6. Factor 3 «Socio-Creative Activity»
Table 7. Factor 4 «Manipulative Experience»
Table 8. Factor 5 «Unsophisticated Professional Experience»
Table 9. Factor 6 «Rational Practicality»
Keywords: psychology of negotiations; hostages; psychological support of negotiation activities; the personality of the criminal; constructive behaviour; negotiation tactics.
19.00.01 General Psychology, Personal Psychology, History of Psychology
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Submitted 07.11.2018